Cancellation and Change Policy
Cancellations and Date Changes
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.
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Cancellations and date change requests must be made more than 48 hours before the scheduled travel time.
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For cancellations and changes made less than 48 hours before the scheduled time, partial deductions will apply.
2. Deduction Rates:
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Between 48 and 24 hours: 60% of the deposit amount will be deducted.
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Less than 24 hours: 80% of the deposit amount will be deducted.
3. Deduction Based on the Deposit:
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Deductions will only be made from the deposit collected at the time of payment.
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No deductions will ever be made from the total reservation amount.
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The remaining balance will be refunded or can be used for future bookings upon request.
4. Special Cases:
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Flexible considerations may be given for emergencies or unexpected cancellations.
Company Rights
The company reserves the right to cancel, modify the vehicle, or request additional fees due to driving safety and special conditions. In such cases, customers must be informed in advance.